Accessibility
Medicare Frontier is built to conform to Level AA of the Web Content Accessibility Guidelines (WCAG) 2.1. That standard shapes how we build every page: a readable 18px base font size, visible focus outlines on every interactive element so the site can be navigated by keyboard alone, descriptive alt text on images, and sufficient color contrast between text and its background.
If you use a screen reader, switch keyboard navigation, or another assistive technology, you should be able to reach every page, read every article, and submit the contact form without needing a mouse.
If something is hard to use
Accessibility work is ongoing, and it is possible we have missed something. If any part of this site is difficult to use with the technology you rely on, tell us which page and what happened — email TODO_CONTACT_EMAIL or call (800) 000-0000TTY 711 and describe the issue. We will look into it.
An alternative to the site
If the site itself is not workable for you right now, calling (800) 000-0000TTY 711 reaches the same licensed agents directly, without needing to use the site at all.